Buy From Us
Buying from Us
We try and make the act of buying from us as simple as possible. Whilst we provide a 'how to' guide below, this website follows standards set by other sites and offers help wherever required.
If you have any questions on how this site works, or the process of trading with CHS, we would be very happy in you response. Feel free to offer feedback!
The concept of online shopping is, in general, well established.
- Firstly, you locate the part that you require from within our catalogue.
- When you identify the part that you are searching for, 'Add' it to your basket in the quanty you require (you can change this later).
- Trade Customers - it is important you 'sign in' using your Charles Hyde Account and Branch numbers and password before you start adding items to your basket.
- You will now be shown a summary of the items in your 'basket' - these are items that you have selected but not confirmed that you wish to buy.
- From this screen you can edit your basket or return to browse more pages.
- While browsing the store, a summary of your basket is displayed in the top right at all times.
- If you have completed browsing for items and wish to purchase, return to the basket, check quantities and set your location (remembering to 'Update Basket' after changes).
- When you are happy with your order, continue to 'Place Order'
- The order management system now takes you through the ordering process securely and clearly. All orders are stored online and collected through a secure connection to CHS so you can be assured that your personal and financial details are not freely accessible.
If, at any point in using this store you find a problem with buying online - we ask that you contact us; one of our advisers will be only too happy to assist or to take your order by telephone.